Behavior in the library for children. Presentation “Rules of conduct in the library

A library is a cultural institution where books are kept available for reading by everyone. Schoolchildren, students, graduate students and all those who want to enrich themselves with new knowledge go here. Each library consists of several rooms, the main of which are the lending departments and the reading room.

Behavior rules

People come to the library to work and gain new knowledge. There is an unspoken set of rules of conduct, etiquette, operating in this institution. The rules of behavior in the library must be strictly observed by visitors, only then for each stay in the library will be comfortable and fruitful.

Silence

Reading books requires a high degree of concentration, which is impossible to achieve with extraneous noise. The first most important rule is that silence must be observed in the library so as not to interfere with the work of other people and employees of the institution. In the lending department, where people simply select books from the stock to take home, you can talk in a normal tone.

In the reading room, where people directly read and work, compiling reports, term papers, abstracts, it is necessary to observe complete silence. During the selection of books, you can’t talk with the librarian at full strength, you should “lower” your voice by two tones. During work, you can not talk at all.

If it is necessary to exchange any information with a companion, this can be done using a whisper. It is also impossible to constantly whisper, because even a whisper can distract other people who are focused on reading.

How else do you need to be quiet?

1. You can not blow your nose loudly, constantly cough and make any other sounds.
2. The mobile phone should be switched to silent mode. If you urgently need to talk to someone on the phone, leave the reading room.
3. Gently move chairs when you sit or stand. Silently take your things out of your bag and get ready to go home without noise.

Careful attitude

1. Do not wrinkle the pages, tear them out and bend the edges.
2. It is forbidden to leave notes in the margins with a pencil, pen or any other utensils.
3. Hands must be clean, otherwise you can stain the pages.

Treat books with care, because the longer they last, the more people will be able to "transmit" valuable knowledge.

Lack of food in the facility

The library is designed for concentrated work with books, so there is no place for food. It is forbidden to eat crackers, chips and any other products while working with books in the reading room.

The only thing allowed is a bottle of water. There is nothing to say about alcoholic drinks: of course, they are prohibited, as well as visiting the library while intoxicated.

Library Enrollment

Signing up for the library is easy. You must come to the institution with an identity document. If a child is registered who has not reached the age of fourteen (when he does not yet have a passport), the document must be presented by his parents. Learn the rules for using the library fund. Books are issued to the reader for a certain period, which cannot be violated.

Books must always be returned to the library in accordance with the deadline. If a person is holding books, the librarian can call the person at home with a reminder. For each day overdue, a fine is charged.

A passport is not required to visit the reading room. You must tell the librarian the titles of the required books or the topic of your essay or report so that he selects the necessary literature. After that, it will fix the number of books given to you and you can start working.

Memo for children

It is especially important to separately highlight the rules of etiquette in the library for children.

Outerwear, as well as large bags and packages, should be left in the cloakroom.

Do not violate generally accepted norms of etiquette. Be sure to greet the librarian upon entering the premises. After he helps you find the right book, thank you for your help. When you leave the facility, say goodbye to employees. If you leave the reading room, do so at the worker's counter, returning books. No need to say “To” loudly, standing at the door and distracting everyone from work.

Switch your mobile phone to silent mode.

If you have questions of any nature, politely contact the librarians. Rudeness and rudeness towards employees is unacceptable, you need to behave correctly.

The book must be handled with care and damage must be avoided. Take the book only with clean hands.

Do not take food with you: chips, crackers, sandwiches, ice cream.

Do not use pens and pencils as bookmarks: this can ruin the book.

Books must be returned to the library on time. Abuse is punishable by a fine and is in bad taste.

It is forbidden to play on a mobile phone, in the library you need to do business.

When leaving the premises, be sure to thank the workers and say goodbye.

It is important to know the rules of behavior in the library for children during public holidays. Children's libraries often organize various events dedicated to significant dates or holidays. At these events, children must behave decently. You can not shout from a place, violate discipline and make noise.

The library contains a huge number of books, each of which contains invaluable knowledge. The institution allows anyone who wishes to use books without restrictions. In turn, readers must ensure the safety of the collection, follow the simple rules of conduct and follow the etiquette in the library.

Dedicated to all librarians and young readers of our country

Dear child! Know that libraries are strategic objects, that is, places that are very important for our country, and librarians are disguised super agents designed to protect one of the main treasures of the world - books.

We will help you become a worthy reader and tell you a few secret rules of conduct in libraries. But just - shhh, don't tell anyone what you found out. This is a state secret, which only selected children are entrusted with keeping.

1. Everyone knows that silence must be observed in the library. But what to do if you have a very funny book in your hands, and you are almost bursting with laughter? There are two ways out: either you go out the door and give vent to your feeling there, or you master the technique of silent laughter. Don't know which option to choose? Librarians-superagents will help.

2. You can eat in the library, but only under one condition. If the librarian is your grandmother, and she used to carry around a thermos of hot soup, a bowl of stewed potatoes and a bag of pies around you. Even if you ate half an hour ago, and it seems to your grandmother that you are already hungry, do not anger your grandmother, eat more.

The rest, you know! If your hands leave a greasy or chocolate stain on a book, you will definitely be found by fingerprints. You can't leave!

3. In the life of some not very neat children, real tragedies sometimes happen - they lose books from the library. No excuses like “it’s not me, it’s my dog ​​that stole the book somewhere”, “it was taken by aliens who wanted to get acquainted with our culture”, “I read very slowly, three letters a day” and especially “I DID NOT TAKE”, “I REALLY RETURNED A LONG TIME” won’t work. Confess, admit that you literally read it to the holes, break the piggy bank and buy the same one. You don't joke with super agents.

4.Now seriously. Never. Never. Don't even think about it. Do it. Fold, wrinkle, or even tear out a page, draw or underline something, and also leave your reasoned opinion about what you read in the margins. Don't make librarians dream of you at night. They will also bring illustrators, on whose pictures in the book you painted on horns, mustaches, beards, bruises under the eyes, etc. Even just painted flowers in a clearing will not save you. Even if the illustration has become, in your opinion, brighter and better. Please don't do this. It will be very, very difficult to earn the forgiveness of superagents.

5. Now you understand that the library is not just a place where you took it, looked it over, dropped it, put it in its place. This is a place where real superheroes work, who are vigilantly watching to ensure that the real treasure of our country is safe and sound. Take an example from them. And if the book gets into trouble, run first, offer your help, save and "heal" it in all available ways. Your deed will be appreciated and remembered. And next time they will definitely pick up the most interesting book for you.

Maria Prokhorova
Presentation "Rules of conduct in the library"

Etiquette - generally accepted norms and rules of conduct for people in society. And children, like adults, need to know how behave properly. Therefore, we, educators, must help the kids in mastering etiquette.

What are etiquette rules for children? These are behavior rules, knowing which and most importantly, observing them, you will not find yourself in an uncomfortable situation, and will look well-mannered, polite.

Today in a civilized society without the use no rules of etiquette. Therefore, children should be taught from birth and demonstrated by personal example. At its core etiquette is rules respectful attitude towards others.

I have prepared six presentations for classes on the rules of etiquette:

1. Rules of conduct in the library.

2. Behavior in public places.

3. How to behave in the theater.

4. Rules of conduct at the table.

5. Behavior rules in public transport.

6. Politeness.

7. Serving secrets.

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Every school has a library. This is a special place where books, textbooks, magazines, newspapers are kept. Each student can come to the library, take books home there or read them in the reading room.

Students work in the library. It has an atmosphere of peace and concentration. Everything in the library is aimed at focusing attention and not being distracted by extraneous things. Here readers gain knowledge, immerse themselves in the wonderful and fascinating world of books, full of exciting adventures and all sorts of secrets.

The book is a source of knowledge. From books we learn about the past of mankind, about the achievements of science and culture, about the peculiarities of the customs and customs of other peoples, about exciting travels and adventures, about talented people.

Many students use library books. Therefore, so that others can read the book after you, handle it carefully:

Do not wrinkle the pages of the book (especially do not tear them out), do not bend the corners of the pages;

Flip through the book carefully, trying not to damage it; don't drop the book;

Return books taken home to the library on time;

Treat library books with the same care as your own.

Rules of behavior in the library: a memo for schoolchildren

For many people, the library brings back fond memories of childhood. This is a special place where books, magazines and textbooks are kept. However, we should not forget that this institution is public, so every child should know the rules of behavior in the library. The memo usually hangs at school, but parents should also pay attention to this issue.

Why do we need a library

In the school library, as well as in the city, you can come to read or take a book home. In addition, students receive textbooks here, and some do their homework and prepare for electives.

The library is always filled with a special atmosphere. It is intended primarily for the work of students and teachers. So that visitors can concentrate, there are rules of conduct in the library, a memo on compliance with which is most often located near the entrance.

People come to the library for knowledge, so it is important for every reader not to be distracted. Peace and silence reigning here help to concentrate and tune in to the working mood. Each child must follow the rules of behavior in the library and not interfere with others.

How to behave in the library

Before entering the premises, the child must turn off the mobile phone and other devices that reproduce sounds. Outerwear should be left in the wardrobe.

When you enter the library, the first thing to do is to say hello. Do not shout or wave your arms. Remember to be polite.

If the child does not know how to choose a book or whom to contact, you should go to the information board, where the rules of behavior in the library are written: a memo for students will give the answer to the right question.

You can't run around the bookshelves. You need to walk calmly, without hurting other readers. If the book is high, you should ask one of the adults to get it, and then thank the person.

You can't throw books around. They require careful and careful handling.

Seeing a friend, do not rush to him. If you really want to chat, you should wait until your friend leaves the library. Talking indoors, even in a whisper, is prohibited.

How to find the right book

Literature in the library is arranged on shelves in alphabetical order. To make it more convenient to search for a book, the shelves with books are divided into topics and signed, for example: fiction, prose, poetry, history, astronomy, etc. You need to carefully go around the shelves in search of the right book, following the rules of behavior in the school library.

If you can’t find a book, you should go to the librarian and quietly but clearly explain your problem.

When you receive a copy, put it in a clean bag or bag. If you are not sure that you will want to read the book, you can go with it to the reading room and familiarize yourself with the contents.

If you want to take a book home, you should inform the librarian about this and clearly state your last name, as well as the class. After waiting for the form to be completed, listen carefully when the book needs to be returned, and clarify the possibility of an extension.

How to handle books

Parents and teachers should explain to children the rules of behavior in the library and instill a respect for books. The child should know that the book is a source of knowledge, so you need to handle it carefully. The literature in the library is used by many people, so it should be kept in good condition for other visitors.

The book should be protected from moisture. If the leaves get wet, they will warp and it will be impossible to straighten them. In rainy weather and in winter, the book must be put in a bag.

To prevent the book from getting dirty, you should wrap it in a cover. You can not crumple and bend the pages. Bookmark should be used.

Throwing or placing the book upside down is prohibited. From such treatment, it can crumble into separate sheets.

While reading, you should not eat or drink, so as not to stain the book.

You can not make notes and paint sheets. The next reader is unlikely to like it, and the book will be spoiled.

Book return

In the library, books are given home for a certain period. This must be remembered and handed over the literature on time. Before taking it to the librarian, you need to leaf through the book and make sure that it is in proper condition.

No need to leave the read edition on the shelf or throw it on the table. The librarian himself must accept the book and make a mark.

The culture of behavior in the library when handing over a book must be fully respected. The librarian must not be interrupted if he is communicating with another reader or is busy searching for literature. You should patiently wait your turn and be polite to all people who are nearby.

If the book needs to be extended, ask the librarian about it. Do not be afraid, in this case no one will scold. The main thing is that the book is not considered expired.

Rules of conduct in the library: memo

Each visitor to the library must comply with the following rules:

• Keep silence.
• Handle print media with care (do not tear, wrinkle, or make notes).
• Return literature on time.
• Do not take books out of the library without a mark in the reader's form.
• Carefully inspect the copy for defects before taking it home. In case of detection of traces of damage, inform the librarian.
• Do not move books from one place to another.
• If a copy is lost, you need to purchase an equivalent edition and hand it over to the library, explaining the situation.

If a child does not follow the rules of behavior in the library, they may be subject to penalties established by law and the charter of the school.

Holding events in the library

Sometimes the library hosts various events and creative evenings. This is especially true of elementary grades, when teachers try to instill in children a love of reading and teach them how to use printed publications.

The library also offers extracurricular activities. Before bringing the class into the room, teachers tell the rules, which include a reminder of behavior in the library.

The guys should remember that a cool event can distract other visitors. You need to behave quietly, do not shout and do not run. Talk in whispers, do not chat with classmates. Listen to the teacher and the librarian.

Only observance by readers of the above rules and norms allows creating a calm atmosphere in the library, conducive to thoughtful work. Keeping track of this is the task of not only the librarian, but also of all visitors who are in the room. The child must respect others.

What rules of behavior in the library should be observed by children

The library is a public cultural institution. Children come here to prepare homework, read their favorite books, participate in various interesting events and competitions. In order for the children to feel comfortable in this institution, it is better for them to study the rules of conduct in the library in advance.

You can do it yourself. They are usually placed on library stands or on the website. Any reader, first of all, is recorded in the library. If we are talking about the registration of young children, then the parents give consent to the processing of their personal data.

Rules of conduct in the library for children: a memo

It is better to start visiting the library with a wardrobe. In addition to outerwear, large bags and packages brought with you should also be left here. The next important point is the inclusion of silent mode on the phone. After all, various noise interference will interfere with the concentration of both the child himself and other readers. The same item includes conversations, laughter.

If you need help choosing books, you can feel free to ask the librarian about it. It is easier for an employee of the reading room or subscription to navigate the book fund. If you liked some edition at a library exhibition, it is better to clarify again about its delivery to the staff at home.

We are talking about the rules of behavior in the library. They apply to every reader. By remembering and observing them, you will be a welcome reader in any institution of its kind.

By the way, in today's libraries you can not only read books and periodicals, but also go online. The main thing is to know that the use of the global network is limited in time. Therefore, you should not be surprised and offended if in a few minutes you are reminded of this rule and, perhaps, asked to let another child behind the computer.

Participation in public events

The rules of conduct in the library also apply to participation in various competitions, quizzes, games, and conversations that employees organize quite often. At such events, it is also unacceptable to behave noisily, interrupt others, shout out answers from a place.

Handling the Book Properly

The rules of conduct in the library also require the appropriate handling of books. Dirty hands, food, drinks are one of the main enemies of paper publications. Therefore, hands should be clean, and it is better not to combine the processes of reading and eating. After all, it will be unpleasant for you to read a stained book yourself later, and the librarian may ask you to pay for its restoration.

Using a bookmark while reading will help keep the book from kinking and falling apart into separate sheets. Remember that there are notepads for your own drawings and notes, and book margins are best left blank. And even more so, do not tear out book pages.

Another point is the timely return of books. After all, other children may also urgently need a program work or a popular story.

So, the rules of behavior in the library for children are simple. In many ways, they echo the basic rules of etiquette. Therefore, the main thing is decent and cultural behavior.

My library

A blog about the work of a school librarian, about books, libraries, significant dates,

REMINDER TO THE READER!

1. The book should not get wet - this warps the pages, swells and delaminates the cover.

2. When you go to the library, put the book in a bag that will protect it from rain and snow.

3. Don't read while eating. If you put the book next to the plate, the pages will get greasy stains that cannot be cleaned.

5. The book is afraid to crumble into separate leaves. Do not throw an open book upside down, do not fold the pages. Use a bookmark.

6. If you want to draw something or write down when you read a book, do it in an album or a special notebook.

7. Do not scatter books - you can lose them, a dog can gnaw them, a kitten will tear the pages.

8. Handle books carefully.

1. Students sign each textbook received from the school library.

2. Textbooks must have an additional removable cover.

3. Students are required to return school books in a tidy condition.

4. If necessary, students repair them (glue, clean, etc.).

5. In case of damage or loss of textbooks, students must replace them with new or equivalent ones in agreement with the school library.

1. Say hello to everyone when entering the library.

2. Do not throw the read book, but carefully place it on the table.

3. Clearly and distinctly state your class and last name so that the librarian crosses out the book.

4. When choosing a new book, do everything carefully, do not scatter books.

5. In the library, don't make noise, don't shout, don't run.

6. Hand over books on time, no later than 10 days.

burlaki-library.blogspot.com

Aprelevskaya secondary school №1

The main condition for creating such an atmosphere is silence. The library should be calm and quiet, here you can not interfere with other students to study, and librarians - to work.

Do not shout, do not make noise, do not talk to your neighbors even in a whisper.

Rules of conduct in the library. Rules for handling the book:

Turn off your mobile phone; if you need to make a phone call, go out into the corridor;

Try to gently move the chair when you get up; do not make noise when you take your things out of your bag or when you are going home;

Sit up straight, do not fall apart in a chair; while reading, try not to tilt your head too low: this way you maintain the correct posture and good vision.

Do not take notes in the margins of the book; do not underline anything, do not write or draw anything on its pages;

Target

— to teach the rules of conduct in libraries and museums.

Tasks

Consider right and wrong behavior in the library and at the city exhibition.

After class, conduct a group trip to the city library or museum.

Event progress

Teacher. Today we will devote a lesson to studying the rules of conduct in museums and libraries. These premises are considered public places. Let's first define with you, what is a public place?

The guys answer.

Teacher. Any space in which we encounter other people is called a public space. It can be a hospital, shop, library, museum, theater and other premises. In each such place there are certain rules of conduct: very often they coincide, but there are also certain exceptions, how one must behave in one place or another. For example, in a store, in a theater, in a cloakroom, you need to follow the sequence, and in a library and a theater hall, silence must be observed. These rules determine what can and cannot be done in a particular public place. Of course, they came up with an ulterior motive. The fact is that, knowing them, you will not find yourself in an awkward situation, but you will always know what to do. Schoolchildren especially need to follow the rules of conduct, as they represent not only themselves, but also their educational institution.

RULES OF CONDUCT IN THE LIBRARY

Teacher. Today you can find the necessary material on the Internet, but sometimes there is not what you need. Schoolchildren often have to look for material in books. Often students do not have the books they need and go to the library. So, let's look at the rules of behavior in the library.

You are only familiar with the school and city libraries, so we will discuss the rules of conduct in them. In addition to these libraries, there are many other special libraries in the world: rare books, the smallest books, the largest books. Of course, the rules of conduct in them are not much different from the usual ones, maybe only a little bit stricter.

Rule 1. Silence

Teacher. So, you have received the task: to write a small message. To do this, you go to the library and take a book from the reading room. You write out the information you need from the book, and two girlfriends are sitting at the next table and discussing some book. And at another table, someone is talking on the phone. Laughter on the one hand and a telephone conversation on the other disturbs you very much, you can't even concentrate. You start to get nervous, because in complete silence you would have finished your message long ago. And the only thing you need right now is silence. Therefore, silence is the first rule.

Information received from a book is perceived by our brain more slowly than information received through the organ of hearing. And silence helps to focus on one thing. By the way, silence is not only the absence of conversations, it is also the absence of any other extraneous sounds, such as rustling, champing, vibrating a mobile phone. All these sounds are just as distracting as conversations. Therefore, when you come to the library, be sure to turn off your phone so as not to disturb other visitors.

Rule 2

Teacher. The book is a valuable source of information. Some books contain age-old wisdom. Of course, such books are stored in special libraries, but this does not mean at all that you can tear the pages and paint the books you just received.

Imagine that you came to the library, asked for the book you needed. While you wait for it to be brought to you, you observe the following picture: a boy is sitting at one of the tables, who is examining a new book about cars. The book is large with colorful pictures. You yourself would love to read it, but, unfortunately, another person, this boy, has already taken it. Then he takes a gel pen and draws some strange faces on the book page with it. After that, he hands over the book and leaves as if nothing had happened. You understand that this book is already corrupted forever. While a pencil can still be erased, a pen cannot. This book is not so pleasant to hold. Some guys can’t even perceive information from a book where there are drawings in the margins - they distract them. A painted book is no longer valued so much. It is no longer as pleasant to flip through as it was when it was new.

Accuracy in relation to the book speaks of a high cultural development of a person. If he takes care of the book he works with, then he respects the other people who will work with it. Never turn the pages of a book where you left off. For these purposes, there is a bookmark. It is better that you always have it with you so that you can use it if necessary.

If you are working with a book at home and want to make some marks in the text in order to rewrite some piece later, then make notes with a simple pencil. Do not press hard on it so that you can easily erase your notes later. And never use a pen, even if you're working on your own book.

Rule 3: No food in the library

Teacher. The library is not a canteen where people come to eat. Therefore, entry with food and drinks into the library is strictly prohibited. Try to say why?

The guys answer.

Teacher. Already from the above two rules, we can tell why you should not bring food with you. Firstly, if you eat something (sweets or chips), you will definitely rustle with a bag or candy wrappers, and this is a violation of the most important rule of the library - silence. Secondly, if you eat something and drop the food on the book, it will leave a stain. And, if you also shed something, then generally put out the light! You will never be allowed into this library again! Therefore, in order to avoid unnecessary conflicts with the librarian, do not bring food with you. Do you think it is possible to take a bottle of mineral water with you?

The guys answer.

Teacher. Water can be taken if the bottle is closed with a lid. But drinks in boxes are also not allowed. Usually these boxes come with a straw with which you would drink. You can accidentally knock over the box and all the juice will spill on the table. Of course, we consider the very situations in which someone is sure to spill something. But these are the most common cases. Unfortunately, it is better to exclude them altogether.

There are only 3 simple rules that are very easy to follow. If all library visitors fulfilled its conditions, then we could always count on the fact that they would bring us a clean beautiful book. But in order not to simply slander others, you must first of all take care of yourself. Do you remember the boy who painted the book with a pen? He made an unpleasant impression on you, because you saw him from the side. If he saw someone doing this, he would probably be horrified too. Therefore, the implementation of these rules must be demanded by everyone from himself.

HOW TO BE GOOD IN THE MUSEUM

Teacher. Unfortunately, schoolchildren go to museums very rarely, most often they organize mass trips with the whole class. You should know that in the museums of our city there are a lot of exhibitions that are open all the time, and you could go to them with your parents. There are also special exhibitions dedicated to a certain topic, which come only for one day, and then move to another city. We skip most of these exhibitions, although the opportunity to visit these exhibitions is extremely rare.

Exhibitions are different. For larger ones, a guide is provided. This is a person who will tell you about the goals of this exhibition and its exhibits, as well as answer all your questions. In some museums it is possible to view the exhibition collection without a guide, while in others it is prohibited. The rules of conduct in the museum are stricter than in the library. Let's study them.

Rule 1. Do not touch anything with your hands!

Teacher. This is the most important rule. Everyone who has been to the museum at least once is familiar with this rule. If you do not comply with it and you are found violating it, they will make a remark and may even ask you to leave the hall, despite the fact that you paid for the ticket. Why do you think you can't touch the exhibits with your hands?

The guys answer.

Teacher. If the exhibition is historical, then the exhibits are objects of another era. Most often they are placed in a separate glass box so that they cannot be touched. But sometimes they don't. Imagine that you have come to a museum for an exhibition of cutlery from the 18th century. This exhibition is held in your city for the first time, so it gathered a huge number of people. Large tables for 8-10 people are reserved around you. The dishes are very beautiful, and you want to take a closer look at them. You come to the table, take the plate in your hands, and then someone pushes you, and the plate falls from your hands and breaks. You understand what a huge fine your parents will have to pay just because you wanted to take a closer look at the exhibit. Therefore, it is better not to touch anything with your hands.

In some museums, for example, art galleries, for this they even specially enclose an area that cannot be stepped on. The observance of these rules is monitored by the halls on duty.

Rule 2. Ask questions only during a pause

Teacher. We have already said that for some exhibitions a guide is provided. Many questions often arise in the course of his story, but why can they be asked only when the guide pauses?

The guys answer.

Rule 3

Teacher. When you come to a museum and see a lot of beautiful things, it is very difficult to keep the exclamations of delight in yourself. Imagine that you and a friend came to an exhibition dedicated to dinosaurs: there are the remains of a dinosaur skeleton found by archaeologists, and stuffed animals of these animals. Eyes run in different directions. Suddenly you saw a huge dinosaur egg and call your friend, who is at the other end of the hall. He can't hear you and you scream even louder. Then the hall attendant comes up to you instead of a friend and asks you to be quieter. Why do you think you were reprimanded?

The guys answer.

Teacher. If you came on the tour not alone, but with friends, then try not to disperse in different directions, otherwise you will not avoid such situations. You will be offended that they made a remark to you, but your friend did not hear you. By the way, according to the rules of etiquette, you can share your impressions only with those people with whom you came to the exhibition. Do not pester others with the question: “Have you seen this exhibit?”. This is simply impolite, since to consider or not to consider some exhibits is a purely individual matter.

You have already noticed that the rules of conduct in the museum are very simple and it will not be difficult to follow them. But the benefits will be incredible: the exhibits will be safe and sound, and you will be satisfied.

Summarizing